Returns & Exchanges
At Palm Beach Regency, we take great pride in the unique nature of our vintage and high-end home collections. If your purchase does not perfectly suit your space, we offer a 14-day return window for store credit or exchange on eligible items.
Initiate Your Request
Contact our concierge team within 48 hours of delivery to notify us of your intent to return or exchange your item.
Secure Packaging
Ensure the item is in its original condition and safely repacked in all original materials to prevent damage during transit.
Arrange Transportation
Drop off the item at our West Palm Beach showroom or coordinate with a professional white-glove courier for large furniture pieces.
Inspection and Credit
Once our team inspects the item for quality assurance, we will issue a store credit minus any applicable restocking or shipping fees.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing