Frequently Asked Questions
Everything you need to know about bringing tropical elegance to your home.
How do you handle shipping for large furniture items?
We offer white-glove delivery services for large furniture pieces. Shipping costs are calculated at checkout based on your location and the size of the item to ensure safe and professional handling.
What is your return policy for home decor?
We accept returns on most unused items within 30 days of delivery. Please note that custom-made pieces and final sale items are not eligible for return.
Are your vintage items refurbished before sale?
Yes, our vintage Palm Beach Regency pieces are carefully inspected and, where necessary, professionally restored or lacquered to ensure they meet our high standards of quality while maintaining their original charm.
Do you offer international shipping?
Currently, we ship directly within the United States and Canada. For other international destinations, please contact our concierge team to arrange a custom freight quote.
Can I request a custom color or fabric for a piece?
Absolutely. Many of our signature furniture pieces can be customized with your choice of premium fabrics or custom lacquer colors to perfectly match your home's aesthetic.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Shop Pay installments.